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CULTURAL RESPONSIVENESS

Family-Centered Support

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The Katallasso Group is committed to providing culturally responsive, trauma-informed mediation and conflict coaching services that honor the diverse lived experiences, values, and needs of the families we serve. Our service model is intentionally designed to reduce barriers to engagement, build trust across systems, and support sustainable family outcomes by matching families with professionals who understand their cultural, developmental, spiritual, and situational contexts.

 

 

Diverse and Representative Professional Team

 

 

Our multidisciplinary team reflects the diversity of the communities we serve and brings both professional expertise and lived experience to family conflict resolution. This allows us to respond effectively to complex family dynamics across age, culture, race, faith, and life circumstance.

 

 

Immigrant & First-Generation Family Support

 

  • A first generation conflict coach supports other first-generation immigrant families navigating intergenerational conflict, cultural adjustment, parenting expectations, and identity development while raising children in the United States.

 

 

Racial & Ethnic Representation

 

  • BIPOC mediators on staff who bring cultural awareness, shared lived experience, and culturally grounded approaches to mediation, supporting families from racially and ethnically diverse backgrounds.

  • We also bring mediators with knowledge of Indigenous perspectives, community values, and historical trauma, offering culturally informed support where appropriate.

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Youth & Young Adult Engagement

 

  • A 20-something young adult mediator and social worker who specializes in working with teens and young adults, offering developmentally appropriate support, peer-proximate engagement, and youth-centered conflict resolution strategies.

 

 

Faith and Spiritually-Responsive Support

 

  • A frequent and regular topic of conflict is faith and spiritual perspectives within family systems. We've worked hard to ensure we have mediators and conflict coaches representing a variety of faith traditions, including pastors, chaplains, and reverends, available to support families where spiritual beliefs or faith practices are integral to family identity, values, or conflict dynamics. Services are provided in a faith-sensitive, non-coercive manner that respects individual belief systems. If we don't have the right match, we work hard to find the resources most helpful to families.

 

 

Lived Experience & Complex Family Systems

Our team include professionals with lived experience in:

 

  • Divorce and high-conflict co-parenting

  • Blended families

  • Adoption and foster care systems

  • Addiction and recovery

  • Grandparent rights, third-party custody, and related legal complexities

 

 

This experiential knowledge enhances empathy, credibility, and practical problem-solving with families navigating similar challenges.

 

Medically & Clinically Informed Support

 

  • Mediators with medical backgrounds who support families experiencing conflict related to chronic illness, disability, or medically complex caregiving needs.

  • A trauma therapist on staff to ensure trauma-informed practices are integrated into mediation and coaching, and to support families impacted by adverse childhood experiences, domestic stressors, or system involvement.

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Commitment to Equity and Access

 

 

The Katallasso Group prioritizes equitable access to services by intentionally aligning families with mediators who reflect or understand their cultural background, life experiences, and communication needs. This approach increases engagement, reduces service drop-off, and supports outcomes that are sustainable, respectful, and family-driven.

 

Our culturally responsive staffing model positions The Katallasso Group as a trusted partner for counties and government agencies seeking effective, inclusive, and community-rooted mediation and conflict resolution services.

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